Privacy Policy
Effective Date: 10/09/2025
Introduction
At Blusiva, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how your personal data is collected, used, and shared when you visit or make a purchase from our website. By using our services, you agree to the terms outlined below.
Information We Collect
We collect personal information you provide during:
Account registration
Placing orders
Contacting customer support
This may include your name, email address, shipping address, phone number, and payment information.
Use of Information
Your personal information is used for:
Processing and fulfilling orders
Communicating order status and updates
Responding to your inquiries
Personalizing your shopping experience
Facilitating secure payments through our trusted partner Razorpay
Arranging delivery via our certified shipping partner Shiprocket
Payment & Shipping Partners
Payment Partner: Razorpay
All transactions are securely processed by Razorpay, ensuring industry-standard data protection and transaction safety.
Shipping Partner: Shiprocket
We work exclusively with Shiprocket for reliable and timely delivery of your orders.
Returns & Hygiene Policy
To prioritize the health and safety of our customers, we do not accept returns or exchanges on women’s undergarments, shapewear, stockings, or related intimate products. This strict hygiene policy is in place to ensure every item you receive is brand new and untouched.
Data Security
We implement industry-approved security measures to guard your information against unauthorized access, changes, or disclosure.
Cookies & Analytics
Our website may use cookies and similar technologies to improve your browsing experience and analyze site performance.
Third-Party Sharing
Your information will not be sold or shared with outside parties, except as needed to fulfill orders, process payments, or comply with legal requirements.
Children’s Privacy
We do not knowingly collect personal information from children under 13 years of age.
Changes to This Policy
Blusiva reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of the site signifies acceptance of those changes.
Contact Us
For questions about this Privacy Policy or your data, please contact us at:
Email: smitdankhara82@gmail.com
Thank you for shopping with Blusiva. Your privacy, comfort, and confidence are always our top priorities.